Carbonite backup is one the many online backup storage services available in the market today which are designed to provide alternative backup protection in the event of computer failures or natural catastrophes. This Carbonite review takes a closer look at the service and evaluates its features to see how it keeps up with the demands of the times.
Features of Carbonite Backup
For an annual subscription fee of $54.95, the service offers unlimited backup capacity, encryption technology for secure storage, a convenient backup process, and technical support through phone, live chat, or email. It is compatible with Windows XP, Windows Vista, and Mac.
There is just one type of service for use in both personal and business settings. Carbonite currently offers a 15 day free trial that does not require a credit card.
Pros
There has been a lot of good feedback on many of Carbonite online backup features. Some of them include:
Ease of Use - It is easy to set-up and use. The installation is fast and simple and the backup process is easy to follow.
Security and Protection - The files in your computer are always encrypted before being stored on Carbonite's secured servers, in this way ensuring security against unauthorized access and protection.
Background Worker - This online storage backup facility functions quietly in the background without slowing down your computer or causing any disruption to your work.
Automated Backups: Once you install the software and perform your first backup you can rest easy that the automated backups will take care of themselves.
Reliable Service for a low cost: For less than $5 per month you get an affordable and reliable backup service. You can be assured that your data is safe and secure.
Disadvantages
Despite its strengths, however, the it is by no means perfect. In fact, there are a number of areas where users hope to see some enhancements on in the near future.
Firstly, even if the customer service ensured by Carbonite is one of the best ones, users think that it would still require some improvements. Most of them have complained that the queries are not handled as promised and the information delivered is sometimes not enough. Offering live chat, phone and e-mail support is a great move, but in order to maximize their customers' satisfaction Carbonite needs to pay more attention at the services' quality.
Some users have complained that the restoration process can be complicated enough to discourage them from actually doing it. This nullifies the reason to have a backup system in the first palce.
Moreover, we must also mention the fact that the automatic backup function offered by Carbonite works only in case of photos, documents, music files, e-mail and settings. Others like videos and program files require a manual backup. Still, once you have selected those files they will be backed up automatically. It is important to know how it really works, because there were many users that have complained regarding this matter.
Summary Review of Carbonite
Carbonite is one of the more reliable online backup services available today. It places a lot of emphasis on ease of use and security, which are two of the main considerations that home users look for. However, it is not perfect but none of these services are. There has to be some comprimise when you're paying less than $5/month for unlimited online backup. The good news is, Carbonite and services similar to it continue to improve every year.
Features of Carbonite Backup
For an annual subscription fee of $54.95, the service offers unlimited backup capacity, encryption technology for secure storage, a convenient backup process, and technical support through phone, live chat, or email. It is compatible with Windows XP, Windows Vista, and Mac.
There is just one type of service for use in both personal and business settings. Carbonite currently offers a 15 day free trial that does not require a credit card.
Pros
There has been a lot of good feedback on many of Carbonite online backup features. Some of them include:
Ease of Use - It is easy to set-up and use. The installation is fast and simple and the backup process is easy to follow.
Security and Protection - The files in your computer are always encrypted before being stored on Carbonite's secured servers, in this way ensuring security against unauthorized access and protection.
Background Worker - This online storage backup facility functions quietly in the background without slowing down your computer or causing any disruption to your work.
Automated Backups: Once you install the software and perform your first backup you can rest easy that the automated backups will take care of themselves.
Reliable Service for a low cost: For less than $5 per month you get an affordable and reliable backup service. You can be assured that your data is safe and secure.
Disadvantages
Despite its strengths, however, the it is by no means perfect. In fact, there are a number of areas where users hope to see some enhancements on in the near future.
Firstly, even if the customer service ensured by Carbonite is one of the best ones, users think that it would still require some improvements. Most of them have complained that the queries are not handled as promised and the information delivered is sometimes not enough. Offering live chat, phone and e-mail support is a great move, but in order to maximize their customers' satisfaction Carbonite needs to pay more attention at the services' quality.
Some users have complained that the restoration process can be complicated enough to discourage them from actually doing it. This nullifies the reason to have a backup system in the first palce.
Moreover, we must also mention the fact that the automatic backup function offered by Carbonite works only in case of photos, documents, music files, e-mail and settings. Others like videos and program files require a manual backup. Still, once you have selected those files they will be backed up automatically. It is important to know how it really works, because there were many users that have complained regarding this matter.
Summary Review of Carbonite
Carbonite is one of the more reliable online backup services available today. It places a lot of emphasis on ease of use and security, which are two of the main considerations that home users look for. However, it is not perfect but none of these services are. There has to be some comprimise when you're paying less than $5/month for unlimited online backup. The good news is, Carbonite and services similar to it continue to improve every year.
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Before you make your decision, be sure to read the detailed Carbonite backup review here. Then be sure to look over the Carbonite vs Mozy comparison to find out how it measures up against the other widely-used online backup service for the home user.
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