Saturday, November 21, 2009

Marketing Budgets Take A Hit

By Michael Fleischner

With marketing budgets under scrutiny, doing more with less is essential for creating a positive return on your investment. The fact is that marketing budgets are shrinking in today's difficult economic climate. This is the exact opposite of what should actually happen. When times are tough, its time to start marketing.

How can you do more with a shrinking budget? The answer is simple. Create more way to market in a viral way. Essentially, let others do the selling for you. Here are a few suggestions for getting your marketing moving.

Leverage all of your assets. As a business, are you leveraging every customer interaction you have? Whether it is on the phone, face-to-face, or over the Internet, how frequently do you use that opportunity to ask about other needs or pain points?

Ask for referrals. You would be surprised by the low percentage of businesses who ask for referrals. To jump start any referral campaign, offer a small benefit to those who refer a customers. At the very least, get your referral program up and running and be sure to send a thank you note for making the connection.

Focus on your communications. If you are sending letters, giving away business cards, or packing someones groceries, be sure to include a flier or message about other products and services you offer. You may even consider a special offer that can be included with each of these touch points.

Test new campaigns. When budgets shrink and times are difficult, it's common to stop testing or spending on new campaigns. But what works during good times may not be as effective when times are difficult. Dedicate a portion of your budget towards new campaigns, messaging, or offers.

Improving marketing results does not have to cost you money. In fact, some of the best, most successful marketing ideas were started with little or no money. Think viral. How can you leverage the assets you already have? By taking what you have and making it better or expanding it, your results will often scale. To many people stop short of fully riding out their marketing campaigns and enjoying the results they can achieve if only they persist.

One final idea to consider. Take a closer look at your website. Can you do more to attract visitors and have them provide some information about themselves? This could be access to a free instructional video or ebook. As the economy worsens, people are looking for more free information and helpful advice. So give it to them. The result will be a trusting relationship. When they have money, they will buy from your versus your competitors.

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